MOTOLITE VENTURES
Battery Warranty Tracking
A
PBS
Total Registered
2,841
Active Warranties
1,976
Open Claims
14
Replacements Issued
203
Recent Warranty Claims
Latest 5 claim submissions
Claim IDBattery SerialCustomerIssueStatusAction
CLM-0241MTL-2024-88421Rajan MotorsWon't chargeNew
CLM-0240MTL-2024-78821Siva AutosSwellingIn Progress
CLM-0239MTL-2024-56124Chennai MotorsLow voltageVisit Scheduled
CLM-0238MTL-2023-91044Sri Auto WorksPhysical damageReplaced
CLM-0237MTL-2023-62001Karthik TradersNot startingClosed
Claim Status
New4 — 28%
In Progress5 — 36%
Visit Scheduled3 — 21%
Resolved2 — 14%
Expiring in 30 days
47
Registrations by Region
LAST 6 MONTHS
CHENNAI COIMBATORE MADURAI TRICHY SALEM OTHERS
842
612
441
324
238
184
Serial No.ModelCustomerDealerPurchase DateExpiry DatePeriodStatus
MTL-2024-88421MF80D26RRajan MotorsSri Auto, Chennai12 Jan 202412 Jan 202624 mo.Active
MTL-2024-78821NS60LSSiva AutosRaj Battery, CBE08 Mar 202408 Mar 202624 mo.Claim Open
MTL-2023-91044DIN44LChennai MotorsMetro Auto, Chennai15 Jun 202315 Jun 202524 mo.Active
MTL-2022-44001MF100D26LKarthik TradersVel Battery, MDU20 Apr 202220 Apr 202424 mo.Expired
MTL-2023-62001NS40ZLSri Auto WorksPower Zone, TCH03 Sep 202303 Sep 202524 mo.Replaced
MTL-2024-11290MF75D23RPrakash AutosCity Auto, Chennai28 Jan 202428 Jan 202624 mo.Active
4
New Claims
7
In Progress
3
Resolved Today
SERIAL NO.
MTL-2024
-88421
MF80D26R — Won't Charge New ● HIGH PRIORITY
📋 CLM-0241 👤 Rajan Motors 🏪 Sri Auto, Chennai 📅 Reported: 06 May 2025
STEP 01
✓ Reported
STEP 02
Verify
STEP 03
Collection
STEP 04
Assessment
STEP 05
Resolution
SERIAL NO.
MTL-2024
-78821
NS60LS — Battery Swelling In Progress ● HIGH
📋 CLM-0240👤 Siva Autos🏪 Raj Battery, CBE📅 04 May 2025
STEP 01
✓ Reported
STEP 02
✓ Verified
STEP 03
Collection
STEP 04
Assessment
STEP 05
Resolution

Register Your
Battery Warranty

Activate your Motolite warranty protection by entering your battery details and purchase information below.

Instant activation
24-month coverage
SMS + Email confirmation
🔋 Battery Information
📷
Scan Battery Barcode
Tap to open camera · or enter manually below
👤 Customer Details
Warranty Valid — This battery is under active warranty until 12 January 2026. You are covered for manufacturing defects.
Battery & Warranty Details
Serial NumberMTL-2024-88421
ModelMF80D26R
DealerSri Auto, Chennai
Purchase Date12 January 2024
Warranty Period24 Months
Expiry Date12 January 2026
Warranty elapsed16 of 24 months
Warranty History
12 Jan 2024
Warranty Registered
Purchased at Sri Auto, Chennai
06 May 2025
Claim Filed — Won't Charge
Claim CLM-0241 · Under Review
Today
Awaiting Engineer Assignment
Expected visit within 48 hours
Ensure your battery is within its warranty period before filing. Claims for physical damage caused by misuse may not be eligible for coverage.
Claim Details
📸
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JPG, PNG up to 5 MB each
📷
Tap to Scan Battery Barcode
POINT CAMERA AT BATTERY LABEL
— or enter manually —
✓ Battery Found in WMS
SerialMTL-2024-88421
ModelMF80D26R
Inward Date05 Jan 2024
WMS StatusOutward Cleared
Warranty24 months from sale
Register Sale Details
📷
Scan at Customer Site
POINT CAMERA AT BATTERY LABEL
✓ WARRANTY VALID
MTL-2024-88421 · MF80D26R
CustomerRajan Motors
Purchase12 Jan 2024
Expiry12 Jan 2026
Open ClaimCLM-0241
Prior Claims0 previous
Field Assessment Form
Complete after physical inspection
📸
Capture / Upload Photos
Claim IDBattery SerialCustomerLocationVisit DateTimeStatusAction
CLM-0239MTL-2023-91044Chennai MotorsAnna Nagar, Chennai08 May 202510:00 AMUpcoming
CLM-0241MTL-2024-88421Rajan MotorsT. Nagar, Chennai09 May 20252:00 PMAssigned
CLM-0235MTL-2024-55810Metro AutosTambaram, Chennai05 May 202511:30 AMCompleted
📥
Scan Incoming Battery
OR ENTER SERIAL BELOW
Today's Inward Summary
142
BATTERIES RECEIVED TODAY
118
Passed
18
Rework
6
Rejected
Register Inward Battery
User IDNameRoleMobileRegionLast LoginStatusAction
USR-001Admin UserSystem Admin+91 98XXX XXXXXAllToday 09:12Active
USR-012Murugan KService Engineer+91 97XXX XXXXXChennaiToday 08:44Active
USR-021Sri Auto Dist.Distributor+91 96XXX XXXXXChennaiYesterdayActive
USR-034Raj BatteryDealer+91 95XXX XXXXXCoimbatore2 days agoActive
USR-041Selvam RWarehouse Operator+91 94XXX XXXXXChennaiToday 07:30Active
USR-055Old AccountDealer+91 93XXX XXXXXMadurai30 days agoInactive
Warranty Summary
Active, expired & claims by period and region
Claim Analysis
Claim types, resolution time, engineer metrics
Audit Trail Log
Full event log — all user actions & system events
Recent Audit Events
LAST 24 HOURS
TimestampUserRoleActionEntity / SerialIP Address
07 May 09:14:22Selvam RWarehouseOUTWARD_SCANMTL-2024-88421192.168.x.x
07 May 09:01:05Rajan MotorsCustomerWARRANTY_CLAIMCLM-0241103.x.x.x
06 May 17:22:44Murugan KEngineerFIELD_ASSESSMENTCLM-023849.x.x.x
06 May 16:10:01Sri Auto Dist.DistributorSALE_REGISTEREDMTL-2024-11290122.x.x.x
06 May 14:05:38Admin UserAdminUSER_CREATEDUSR-05510.0.0.x
14 warranty claims awaiting verification. Assign service engineers or verify remotely using serial number lookup.
Manage battery models, warranty periods and specifications. Changes apply to future registrations.
Scan battery serials to record outward despatch and auto-generate warranty tags linked to WMS records.
Rework records are linked to warranty claims. Resolved rework units automatically update claim status.
No previous claims on this account. All past and current warranty claims will appear here.
All batteries sold and registered under your account. 284 total records.
3 open claims from your customers. Review and coordinate with the Motolite service team.
Current stock: 48 batteries across 3 models. Last updated today 09:00 AM.
Submit follow-up notes for previously visited claims. Use the Field Assessment Form in Verify Warranty for new visits.
Log battery replacements by scanning old and new serial numbers to link to the original claim and WMS despatch record.
Scan batteries before despatch. System auto-generates warranty start date from despatch date. WMS integration active.
12 batteries currently charging. 34 completed today. Average charge time: 4h 20m.
Rework records are linked to warranty claims. Resolved units will automatically update claim status.
Minimum Order Quantity packing station. Current lot: PKG-2025-0148. 18 of 24 batteries packed.